As CEOs, CMOs, and leading executives in our organizations, it is often easy to lose sight of overarching goals in the midst of our daily objectives. We are driven by numbers: sales figures, ROIs, and daily transactions to name a few. However, in building a brand with a rich history and a promising future, focusing on client relationships must supercede any and all sales goals. Investing in building a corporate character will lay a foundation for business success for the long term.
Robert Solomon is a market leader who has truly mastered the art of client service.